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Do I need a paid account to allow invitees to join by phone?

Lively
Listener

I have a free account and have successfully invited people to join via computer but two people who only have phones don't seem to be getting the invites or my text messages with the codes on them. Do I have to have a paid account?  I got feedback one time that there are too many people trying to invite people who are using their phones so  I need a paid account, but haven't been able to find verification of this. I send text messages to them and they literally disappear.

 

1 REPLY 1

crchan123
Zoom Moderator
Zoom Moderator

Hi @Lively! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.