Registration for Zoomtopia is LIVE! Join us virtually or in person for the biggest event of the year and experience the future of AI-driven collaboration.
Register today!Everything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2021-08-12 12:33 PM - edited 2021-08-12 12:34 PM
I know, total newbie question. But, I have binged and googled until I am blue in the face trying to find usable directions.
Papa Smurf
Solved! Go to Solution.
2021-08-19 10:03 AM
I think I was confused with which Zoom account was being used by a particular meeting. Now I am in the meeting and my picture is correct. Beware of multiple accounts!
2021-08-12 12:35 PM
You can add a profile picture in your Zoom profile. Check out this support article for full instructions:
https://support.zoom.us/hc/en-us/articles/201363203-Customizing-your-profile
2021-08-12 12:36 PM
Hi @dwrogers
This is simple enough.
First, go to your Profile page on the web and upload a profile picture.
Once that is done, as long as you join the meeting already signed-in to your account, it should display your profile picture. I'd recommend downloading and installing the desktop client, then signing in to your account to ensure you're always joining a meeting with your account.
Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.
2022-05-19 06:22 AM
Why must I be logged in? I can't log in before joining a session and then it's too late. Why when I join a zoom does my name come up but not my photo? It doesn't make any sense?
2022-11-04 09:57 AM
Hi, It doesnt work to me.. I have profile picture already uploaded but Zoom meeting only show my name on black without my profile picture. Why?
2021-08-12 12:38 PM
Hi dwrogers,
You can add a profile picture by logging in to your Zoom web portal (https://zoom.us) and then going to Profile from the left side navigation menu. On this page, you can hover over the spot for the profile photo, click the pencil icon, and then add, change, or delete the image. You can also refer to our help center article here.
When you add an image, this will now display to meeting participants when you're in a meeting and your video is off.
Hope this helps!
If this answers your question, please choose "Accept Solution". Thank you!
2022-02-10 11:00 AM
Will this work when using the web client to attend meetings?
2021-08-12 01:01 PM
Thanks for the QUICK responses! I already have a photo in my profile!
(It looks like I have more hair than I do.)
There are some participants with photos (at meetings I attend) but most have just their name. I will try again tomorrow.
2021-08-12 01:03 PM
Hi @dwrogers ,
It could be that the photo has not synced to your desktop client. I'd suggest re-uploading your profile picture on the Profile page, then sign-out and back in on the desktop client. That typically forces the desktop client to pull your profile info from the web.
2022-04-07 02:16 PM
can I do this on my iPad? Thanks.
2021-08-19 10:03 AM
I think I was confused with which Zoom account was being used by a particular meeting. Now I am in the meeting and my picture is correct. Beware of multiple accounts!
2022-05-19 06:27 AM
Why must I be logged in? I can't log in before joining a session and then it's too late. Why when I join a zoom does my name come up but not my photo? It doesn't make any sense?
2022-10-06 11:59 AM
I don't understand either. I get zoom links from other people and I just want to click on them to go to the meeting. Why would I need to first log in, then do I have to manually enter the zoom call info, seems like a lot of work. I just want my photo loaded no matter who I zoom with and I don't want to login first I may not be at my desktop or my phone and maybe somewhere else. Any help is appreciated
2023-01-17 04:43 PM
Is there no one that can answer this?
2023-01-17 05:11 PM - edited 2023-01-17 05:11 PM
OK I’ve got it now. There should be an arrow that pops up while you are within the meeting that will allow you to sign in. That way if you join with a link sent by someone, if you sign in from within the meeting to Zoom, the profile photo will populate and then it should give you option to return to the meeting.