Disable Password Requirement? | Community
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D
Newcomer
datadietz
Newcomer
February 21, 2023
Question

Disable Password Requirement?

  • February 21, 2023
  • 1 reply
  • 0 views

I am a single user account and the owner of that account.

 

I have waiting rooms enabled.

 

But for some reason the password requirement is still checked "YES" and there is an unclickable locked icon next to that toggle.

 

I do not want a password requirement, please stop forcing me to have one.

 

    1 reply

    K
    Newcomer
    KAC
    Newcomer
    February 23, 2023

    Wondering if this is a new requirement as I'm having the same issue. I just had to switch my old Pro account to a new Pro account due to some fraud. My old Pro account allowed me to use just my personal meeting id if I had waiting room enabled. I wonder if the rules changed with new accounts because now I have the same problem as you.

     

    K
    Newcomer
    KAC
    Newcomer
    February 23, 2023

    I thought if you enabled the waiting room you did not have to have a password with your personal meeting id. Is this true?

    R
    Community Manager
    rn-zm
    Community Manager
    February 24, 2023

    Hey @KAC believe they're required according to the KB article on the May 2020: Passcode and security settings 

     

    Zoom will require passcodes for meetings and webinars, including previously scheduled events. In addition to passcodes, we are also making the below changes:

    • Waiting Room will be enabled by default for the Personal Meeting ID for all account types.
    • Screen sharing will be limited to 'Host only' by default for Basic accounts.
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