Digicert TLS RSA SHA256 error | Community
Skip to main content
T
Newcomer
tommy12345
Newcomer
June 7, 2023
Question

Digicert TLS RSA SHA256 error

  • June 7, 2023
  • 1 reply
  • 0 views

Once the meeting password has been entered I am getting the Digicert TLS RSA SHA256 error 
It seems to be pointing or finding an expired cert, this specific cert on my device is up to date until 2031.

Is this an issue with the cert on the zoom side?

This happens when using the MSI version of the application (latest version)

 

1 reply

R
Community Manager
rn-zm
Community Manager
June 12, 2023

Hi @tommy12345 welcome to the community! Here is some context on the error, which your company PC defines the combination of the IP address and the URL in the hosts file. Which connects the PC to the incorrect server IP address.

 

C:\Windows\System32\drivers\etc\hosts

 

No-PII in the following image, this is just a sample HOSTS file

 

 

To resolve this, you will need to delete all Zoom related records in the hosts file, and allow DNS server choose the IP address automatically. 

 

Let me know if you were able to configure this successfully! 

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.