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I set up zoom tonight an hour in advance of my meeting, all was fine. Five minutes before I went to jump on and the video was dark, almost impossible to see me.
This was my first meeting with a student for which I had prepared extensively for. I have uninstalled, reinstalled, restarted my laptop. None of it works.
So frustrated and disappointed and meeting cancelled.
Does anyone have any advice please? Thank you.
Sounds like you've taken some good first steps with re-installing. But now that it still doesn't work, all we have to go on is that "it's dark". More information please:
With that information and images, I might be able to assist.
One lesson we all learn early -- as hopefully you have now -- is to always test your setup in advance, for any changes or anything new. Never wait until you have a client on the call to try to figure out why something isn't working.
Let's see what we can figure out.