Confused about accounts, licenses, and what can/cannot be used

[wwebber]

Hi, I have an account with the following specs: Zoom Pro, Zoom Webinar - 1000, Zoom Large Meeting - 500. I understand that we cannot have concurrent meetings, which is why I'm interested in licenses and users. I'm a bit confused about how this works. How do I make it so that a user/license holder can have all the specs listed previously without having to purchase a whole new account to get all of this? Does an additional license need to be purchased and assigned for each of these three components? Or can I purchase a license for the Zoom Pro, assign a user, and that user will have access to everything within the main account?

[RobF · Accepted solution]

HI @wwebber ,
A Zoom account can have thousands of users, so a new separate account is not needed for each user. Depending on the type of account, additional add-on features such as Webinar 1000, and Large Meeting 500 may be part of the agreement.
It sounds like you simply need an additional user license that you can assign to a specific user.

Here are a couple resources that may help
https://support.zoom.us/hc/en-us/articles/201363173-Zoom-user-types-roles

https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License

If my reply to your question resolved it for you, please click on "Accept as Solution" where my reply shows. This way, community member with the same question will know how to resolve it, and additional member won't spend time trying to respond to your request.

[RobF · Accepted solution]

HI @wwebber ,
A Zoom account can have thousands of users, so a new separate account is not needed for each user. Depending on the type of account, additional add-on features such as Webinar 1000, and Large Meeting 500 may be part of the agreement.
It sounds like you simply need an additional user license that you can assign to a specific user.

Here are a couple resources that may help
https://support.zoom.us/hc/en-us/articles/201363173-Zoom-user-types-roles

https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License

If my reply to your question resolved it for you, please click on "Accept as Solution" where my reply shows. This way, community member with the same question will know how to resolve it, and additional member won't spend time trying to respond to your request.

[Dan_ZoomSE · Accepted solution]

Hello @wwebber,

Large Meeting and Webinars are add-on licenses.  You start by adding more Pro Licenses to your account.  Then you can add more users and assign them a license.  Once you have licensed users you can assign them an add-on (Webinar, Large Meeting, Phone, Events, etc.).  Add-on licenses can be moved around between licensed pro users on an account.

I would recommend contacting our Sales Team to discuss what licensing options would be best for your needs.  If you don't already have a dedicated Sales Rep you can contact sales by clicking the link below:

https://explore.zoom.us/en/contactsales/

If this has answered your question, please click the Accept as Solution button at the bottom of this message.

Thanks!

[Mahds]

Where do I find my additional licenses