Cloud recording, time to process for < 5 min session?
Hello,
I have recorded a few VERY short meetings with the cloud recording option, < 3 minutes. How long should I have to wait for them to be rendered to be ready to view? Usually in the past I have seen these short recording take only a few minutes.
Yesterday, I recorded a short session, but after 12 hours it was "still processing" . This AM I recorded another one (same content) and that was over an hour ago.
How long should these renderings take for less then 5 min sessions? Should I open a ticket?
I have a paid account.
