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E
Newcomer
Ejadah
Newcomer
January 31, 2023
Question

Cloud Recording

  • January 31, 2023
  • 2 replies
  • 0 views

I'm facing a problem with cloud recording, a message from the system "Cloud recording has been disabled for your account. Contact your account admin for more information."

what should I do to resolve this?

    2 replies

    K
    Community Champion | Customer
    kjhartma
    Community Champion | Customer
    January 31, 2023

    Sounds like cloud recording is turned off by your admins.  I would contact your IT staff and see what they say.

    S
    Community Champion | Employee
    sachinzoom
    Community Champion | Employee
    February 1, 2023

    Hello Ejadah,

     

    Please send this link to your account admin to so they can enable cloud recording for you:

     

    https://support.zoom.us/hc/en-us/articles/360060231472-Enabling-cloud-recording

     

    If this helps, please accept the answer as an accepted solution.

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