You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
We use SSO login at work, and it has worked just fine both at work and at home. However, the last few months it has happened that I'm not able to log in on my home desktop, sometimes it work but sometimes it doesn't. What happens is that I launch Zoom, it tells me that I need to log in and I click SSO, and I'm shown the "Join Meeting" dialog instead of my organizations login page.
If I log in to zoom in a browser, using SSO, and start a meeting I'm offered to launch the Zoom app, if I click OK then the zoom app is launched and it at least looks like I'm logged in. But when I close the meeting, I'm back to the "sign in" dialog - so it seems like I'm not logged in after all.
This has happened a few times, the first time I was able to fix it some way ... but I don't remember exactly how. The second time, I contacted my organizations zoom support which had never heard about this problem before and couldn't help me. Somehow I was able to log in after having "logged out all devices", removed all the preference and settings files I could find, and reinstall Zoom.
Today, it was the third time for this problem and I can't figure out how I can log into my account using the Zoom app. I've searched my desktop and removed all settings/prefs/cache files I could find, reinstalled Zoom, etc but I still get to this "Join Meeting" dialog when I click SSO instead of being directed to my organizations login page.
I haven't seen this at work, only at home - on both places I'm using the latest version of macOS.
I have no idea what the problem could be and I appreciate any suggestion for what the problem could be and how to fix it.