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I have been recording locally for a long time. My zoom files don't have sound anymore in audio files or in embedded video files. Privacy setting allow Zoom on the microphone. Please help. Can the audio be recovered? It was a critical meeting today and no sound.
Hey @Sharick, Once the conversion process is complete, the folder containing the recording files will open. By default, the recording files are formatted a certain way. The audio/video file (MP4) will be named video[random number].mp4. The audio only file (M4A) is named audio[random number].m4a.
Have you tried accessing the Audio via the Zoom desktop client, under 'meetings' 👉 'recorded' and you will see the locally recorded video and audio from there. You can also go to zoom.us/recording to see all cloud recordings if available or the path for local recordings.