Can't save recordings to local but can save to cloud | Community
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JDraper
Newcomer
May 11, 2022
Question

Can't save recordings to local but can save to cloud

  • May 11, 2022
  • 1 reply
  • 0 views

So I'm finding that I can't save recordings to my local drive but I can save to the cloud. I also can't save chats to local drive. Anyone else having these problems?

 

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    May 11, 2022

    Normally this is related to Zoom not having access to the default location where it stores  recordings (and other files for the user).

     

     Go to Settings on the Recording tab and see if the default location might need to be changed to another place where you have write permission. 

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