Can't make someone a co-host

[MichaelZ]

I have a pro account, and I follow the directions to make someone a co host (click participants, hover over someone's name, and choose "make a co-host"), but I do not have that option when I hover. Can anyone help with this?

Thank you very much.

Michael Z

[Eliot]

Hi michaelz,

Please make sure co-host setting is enabled.

“User

To enable the co-host feature for your own use:

Sign into the Zoom web portal.

In the navigation panel, click Settings.

Click the Meeting tab.

Under In Meeting (Basic), verify that the Co-host setting is enabled.

If the setting is disabled, click the toggle  to enable it. If a verification dialog displays, click Turn On to verify the change.

Note: If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator.”

For more details please see support article.

https://support.zoom.us/hc/en-us/articles/206330935-Enabling-and-adding-a-co-host

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

[McZoomer]

Have been using Zoom for 3 years. Never had a problem assigning a guest as co-host. First week of October, 2023, although the co-host setting is enabled, there is no menu option to assign a co-host! This is very disruptive to the use of Zoom!!

What's up with that?