cancel
Showing results for 
Search instead for 
Did you mean: 

Can't change blurred background

CJ15
Listener

I turned on the blurred background but now it won't change back.   I clicked "off" for blurred background in the Settings, but the video is still blurred.

8 REPLIES 8

Bri
Zoom Moderator
Zoom Moderator

Hi @CJ15 , are you still having issues changing your blurred background? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

I'm having the same issue. 

Hi @octoberfalling , do you mind telling me what version of Zoom you're currently using? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Version: 5.12.9 (13190)

Did you get your issue resolved?

Did anyone manage to fix. this? It's driving me nuts. I've reinstalled. I don't have this issue in other software.

Thanks,


octoberfalling
Listener

I still have the issue.

LauraP2
Listener

I am having the same issue - can not turn off blur on my new lenovo pc