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Can someone help? This keeps happening. Why does it mute me when I share my screen?


Under participants, it says I'm not muted. However, in the lower-left side of the screen, it shows the microphone (greyed out and with a red line through it) and underneath it says "unmute". I can't click it. What should I do?

(See attached screenshot)


Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello AMM_0225 - I just want to make sure that I understand this correctly. So before you do a screen share, do your audio and audio controls work perfectly? Additionally, what version of the Zoom Application are you running?


Thanks, Gregg

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Gregg Glowinski

audio plays fine I do not have microphone but the computer I am sending is to is not making any sound when I play video from power point