Can not upgrade to newer version, downloads same version. | Community
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sandreas41
Newcomer
sandreas41
Newcomer
October 27, 2021
Question

Can not upgrade to newer version, downloads same version.

  • October 27, 2021
  • 2 replies
  • 0 views

My desktop is Debian 32-bit i686

I can not join a meeting as of today Oct.26,

I get the error "Update required" Please update to the newest version.

ok, I go to https://us04web.zoom.us/support/down4j and download Debian 32bit

But it is version 5.4.2.53391.1108

This is the newest version?

I am running this newest version, but it continues to say "Update required"

 

help!

      2 replies

      Rupert
      Community Champion | Customer
      Rupert
      Community Champion | Customer
      October 27, 2021

      Hi @sandreas41 

       

      5.8.3 is the latest version.

       

      Please check the links below to see if they help you:

       

      https://support.zoom.us/hc/en-us/articles/204206269-Installing-or-updating-Zoom-on-Linux

       

      https://zoom.us/download?os=linux

       

      https://support.zoom.us/hc/en-us/articles/205759689-New-updates-for-Linux

       

      https://support.zoom.us/hc/en-us/articles/204206269-Getting-Started-on-Linux

       

       

       

       

      sandreas41
      Newcomer
      sandreas41Author
      Newcomer
      October 27, 2021

      1. has instructions for installing, that's been done last year.

      2. https://zoom.us/download?os=linux

      Click on Debian, Select 32-bit, it shows Version 5.4.2 (53391.1108)

      3. has good news about new version, Download link goes to same place as #2, it shows same old version.

      4.  same as #1

       

      Sorry, there is still a problem at the download center. Need updated version to be at the link.

        S
        Newcomer
        shonfeder
        Newcomer
        June 7, 2022

        I'm getting the same problem trying to  download for Ubuntu (64 Bit) and the app just suddenly stopped allowing me to join or accept meetings without an update, but the update page doesn't actually have the latest version. So I've effectively been cut off from work suddenly, with no warning, and no evident way of fixing the problem.

        sandreas41
        Newcomer
        sandreas41Author
        Newcomer
        June 7, 2022

        In my case the blocking requirement to upgrade was removed fairly quickly. So zoom i386_5.4.2.53391 is still working for me,. (bugs and crashes from memory leaks notwithstanding)

        You might want to post your zoom and kernel version numbers.

        Being excluded is not cool.

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