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2023-01-30 09:18 PM
I am meeting with others and it requires me play piano for others. For some reasons, others can not hear my piano. I had piano lesson before and it was not a problem probably 5-6 months ago. Now they can not hear me playing. I tried various solution on line and try to adjust my audio setting. None of them seem to work. Does any one has a solution and can show me step-by-step how to setup my audio (and the others on the receiving ends) correctly?
2023-01-30 10:34 PM
On a computer /PC screen, At top left section of your Zoom screen, next to the green security shield, you should see "Original Sound for Musicians: Off." Click on the box with those words. You should then get a Pop-Up window that says: "Original sound for musicians is On. Noise suppression is disabled." Notice that the box at top left will now read, "Original Sound for Musicians: On." Every time you launch a Zoom meeting, you will need to click that box to turn on Original Sound. (At least, I have not found a way to keep it on as a default.)
2023-01-31 09:12 AM
Thank you for your suggestion. I tried that already, but it is not working.
2023-01-31 11:45 AM
Based on their most recent update (see latest article related to original sound), it looks like users will need a paid account to access the original sound feature. It's not extremely clear and there are thousands of music teachers/students who are frantically searching for other options/alternatives to Zoom this month.
If this is not the case, then Zoom Support needs to clarify the update.
2023-01-31 07:52 PM
Thank you for your feedback. This is not a good news. I will see if I can reach out to Zoom Support to comment.