CLOUD RECORDING LOST

Yesterday I conducted a zoom meeting which I recorded to the cloud on my account using my windows laptop.

I have done this plenty of times successfully.

Yesterday's recording has not shown up in the cloud, nor did I get an email confirming that it was processed.

I started a chat with support who said they could see there was a recording made on this date, but they have not responded for nearly 24 hours.

PLEASE HELP URGENTLY I need this recording.

Thank you.

Newcomer

The same thing happened to me last night and I can’t get through to anyone on zoom to help find it.

Newcomer

Help, I just had the same issue. I recorded meeting and it didn't convert. 😞

Have you had any success in recovering your recording?

Newcomer

No and I didn’t hear anything from tech support.

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