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Blurry screen!

MarkRoberts
Listener

From the very first time I ever used zoom until now, on a variety of different PCs, using a variety of different cameras, using it at work and using it at home, at least 50% of the time, my screen is blurry. I have tried all of the many suggestions online and nothing works. I have tried zoom support and they pretend as though they've never heard of such a crazy problem then ask for lots and lots of information and then, always, they can't fix it.

 

This is a company with essentially one product and they can't seem to make it work. I'm sick to death of being told that this is my problem, that I have to solve it, that it must be something I'm doing. And yet I read online and in this forum over and over and over and over and over again people having exactly the same problem. What am I supposed to do, dedicate my life to solving this issue? For the benefit of zoom?

2 REPLIES 2

mpcurran56
Listener

Mark, I am having same issue and frustrated that there is not help. Ready to cancel subscription.

RShaw1
Listener

Mark, I have been using Zoom for years, and yesterday my screen became blurry. I have uninstalled, restarted, and reinstalled Zoom but no improvement. Very frustrated online tutor! Thx Robin