Blurred Background- how to get it? | Community
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Newcomer
TamaraD
Newcomer
January 16, 2022
Question

Blurred Background- how to get it?

  • January 16, 2022
  • 1 reply
  • 2 views

I have a Mac book that runs on Mac OS version 10.13.30, have installed zoom desktop client 5.91, and don't know what else to do. When I go into the setting of "background and filters" it shows me different virtual backgrounds to choose from but I don't see the option "blur" as described on the website. Would anyone be able to kindly help me out?

Warm regards, Tamara

    1 reply

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    March 8, 2022

    Hi @TamaraD ! I know it has been a while since you initially posted, but I want to make sure you receive assistance.

     

    The current system requirements for blurred background are as follows:

    • Zoom desktop client, 4.6.0 or higher
    • macOS version 10.13 or higher

    Supported processors

    • Apple M1  
    • i5 - 2 cores or higher, 6th generation or higher
      Note: 6th generation i5 dual-core processor, requires macOS 10.14 or higher
    • i7 - 4 cores or higher, 4th generation or higher

     

    Can you confirm that your device meets these requirements? If so, please let me know and we can continue to troubleshoot 🙂

     

    Moderator

    Zoom Community Team

     

    L
    Newcomer
    Laurey
    Newcomer
    March 21, 2022

    Hi Carla,

     

    I am also looking to have the blurred feature on my laptop.  The processor is Intel (R) Core (Tm) i5-8250U CPU@1.60 GHz 1.80GHz

     

    Does my device have the capability?

     

    Thanks,

    Laurey

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