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2021-11-02 02:40 AM
I am using my Laptop to join Zoom meetings from university, but since 1 week my screen ist just turing black. Even if I don't share my screen. It is always starting round about 10 min after joining the meeting. I already installed the latest version und updated my Bios and windows. I am using a HP Laptop. Does anyone of you has an idea how I can solve this problem? It is very important.
thanks for answering.
2021-11-02 08:57 AM
What version of Zoom are you on? If not the latest, go ahead and update to 5.8.3.
Is the entire Zoom client/application turning black or just your individual camera window/Zoom window?
What model computer do you have and what operating system do you have on it?
2021-11-04 03:32 AM
I am using this Version.
Yes at the beginning just the Window from Zoom ist turing black and then the whole screen. But if I am open another website it is okay. If I am going back to zoom it is starting again und the screen is Turing black.
I'm using an HP Notebook-15-bs063ng
Thak you for the answer.