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Black bars covering

WBO
Listener

Hello,

While sharing my screen, black bars covering my zoom controls appear on participants' screens. That is very annoying. After a while the black bars disappear, but with a manipulation (click, scroll, etc.) they appear again. Does it depend on settings, if so which ones? Can someone help me? Thank you!

3 REPLIES 3

prainford
Listener

I am also having this problem. Also if I open the chat it shows as a box on the participant's screen and the recording.

RN
Zoom Moderator
Zoom Moderator

Hey @WBO @prainford welcome to the community! This maybe due to the Share Screen settings within your Zoom desktop client.

 

Suggest going to your Zoom desktop client settings > Share Screen > Advanced, and check how your Screen Capture Mode is configured.

 

Change this to Auto if one of the other options are selected from the dropdown and report back to see if this changes your Sharing Screen experiences. 

Screenshot 2024-02-05 at 5.44.51 PM.png

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Zoom Community Moderator
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angroberts
Listener

I am having a similar problem where in a meeting where I am a host, if I do a screen share, the participants see my zoom task bar as a black bar across the screen and my camera just as a black box. I've been using zoom for two months and this is the first time someone let me know.  Using the desktop client and screen share options are on auto.