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W
Newcomer
WBO
Newcomer
January 30, 2024
Question

Black bars covering

  • January 30, 2024
  • 2 replies
  • 8 views

Hello,

While sharing my screen, black bars covering my zoom controls appear on participants' screens. That is very annoying. After a while the black bars disappear, but with a manipulation (click, scroll, etc.) they appear again. Does it depend on settings, if so which ones? Can someone help me? Thank you!

2 replies

P
Newcomer
prainford
Newcomer
January 30, 2024

I am also having this problem. Also if I open the chat it shows as a box on the participant's screen and the recording.

R
Community Manager
rn-zm
Community Manager
February 5, 2024

Hey @WBO @prainford welcome to the community! This maybe due to the Share Screen settings within your Zoom desktop client.

 

Suggest going to your Zoom desktop client settings > Share Screen > Advanced, and check how your Screen Capture Mode is configured.

 

Change this to Auto if one of the other options are selected from the dropdown and report back to see if this changes your Sharing Screen experiences. 

 

A
Newcomer
angroberts
Newcomer
March 15, 2024

I am having a similar problem where in a meeting where I am a host, if I do a screen share, the participants see my zoom task bar as a black bar across the screen and my camera just as a black box. I've been using zoom for two months and this is the first time someone let me know.  Using the desktop client and screen share options are on auto. 

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