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Black Screen while sharing the screen of my ipad via cable

Adarsh_Sitapati
Listener

Dear Community, 

I usually give webinars on zoom and I work with my Laptop (macbook pro 14-inch, 2021 | macOS Monterey v 12.3.1), my tablet (ipad pro 11-inch | ipadOS 15.7) and an additional screen (Philips). 

I use the ipad to share the notes that I handwrite during the meetings and I connect the ipad and the macbook via usb-c cable. I usually worked, but now it shows me a black screen. It puts automatically the screen sharing on pause and it's not possible to resume the screen sharing. There is no reaction as I click on the "play" icon to resume share. The screen stays black and it still shows that the screen sharing is on pause.

Did someone else have this problem? How did you solve it?

Can someone help me? 

Best wishes and thank you for your effort and help 🙂


Adarsh

1 ACCEPTED SOLUTION
1 REPLY 1

SihuiTech
Listener

You may need to check the mac setting

https://support.zoom.us/hc/en-us/articles/360016688031