Background

Hi chelle79er,

Here are the prerequisites to leverage the blur virtual background:

• Zoom desktop client: 
  • Windows: 5.5.0 (12454.0131) or higher
  • macOS: 5.5.0 (12467.0131) or higher
  • Linux: 5.7.6 (31792.0820) or higher
• Zoom mobile app: 
  • Android: 5.6.6 (2076) or higher
  • iOS: 5.6.6 (423) or higher

• Windows 7, 8, and 10 (64-bit)
• Supported processors 
  • Intel i3 
    • 2 cores or higher
    • 5th generation or higher
  • Intel i5
    • 2 cores or higher
    • 3rd generation or higher
  • Intel i7
    • 2 cores or higher
    • 3rd generation or higher
  • Intel i9 
    • 2 cores or higher
    • 3rd generation or higher
  • AMD
    • 8 logical cores
    • 2.0Ghz or higher
  • ARM64
    • Qualcomm Adreno 680 and above
    • Driver version 27.20.1640.0 or higher 

https://support.zoom.us/hc/en-us/articles/360043484511