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Are my Zoom workshop meetings being hacked?

AnnD
Observer

I was hosting a workshop today and had about 20 people on with me when my Zoom client completely froze.

I couldn't see their comments
They couldn't see me change the slides I was sharing
and I lost total control of the controls - I couldn't access them at all

They could still hear me and interact with each other.

I couldn't even leave the meeting and join again. To end the meeting I had to shut down my PC.

 

My 1-1 meetings have been fine, it's only these large ones I have a problem with. I have a 100meg fibre line so my internet isn't a problem.

The same thing happened 2 weeks ago when I was hosting another workshop with about 40 people.

Am wondering if my Zoom meetings are being hacked somehow?

Any ideas??

 

1 REPLY 1

Rupert
Collaborator

Hi @AnnD 

 

That is unlikely to be hacking problem. It sounds more like a software or hardware performance issue.

 

Are you using features like transcription or closed captions?

 

Is your Zoom client up-to-date?

 

https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version