Same issue as all y'all with the added issue that I can only zoom my camera to one fixed place and back out, and every time I go off-screen it reverts back and I have to manually go back to LogiTune and click on the settings tab and back into the video tab to get it to re-engage and focus.
Does anyone here use or switch to a Brio and have it work fine?
I am having these issues as well. The problem as far as I can tell, toggling the "HD" radio button in video settings triggers a non-native resolution from the C922 webcam.
I can confirm that using the Logi Capture app allows the user to force the camera into the native resolution and it looks much better. Changing the zoom meeting overrides the Logitech Capture settings forcing the user to go back to the capture app and toggle the setting.
Very annoying to have a nice webcam and have to go through this much hoop jumping to get it to look right in so many other apps.
After dealing with this for 6+ months, I gave up and bought a Kiyo Pro webcam. It's better in every way than the logitech cam, and works out of the box with an M1 mac. Logitune uninstalled!
I spent extensive time talking with Logitech, including a Zoom meeting with one of their high level techs. We concluded there is a problem between Logitech cameras and software with the Monterey operating system. They don't play nice with each other and requires constant Logitune or Facetime triggering to activate the HD capability so it will properly focus. To fix the problem, Logitech and Apple need to come together. They also have a problem with the Brio not streaming in 4K.
I relayed the massive frustrations expressed from this community and how this is severely affecting Logitech's reputation. The tech notated everything and is raising the issue with whoever is in charge of working out these conflicts so it will get higher priority.
All in all, it is not a Zoom problem. There are two Logitech cameras named in their compatibility list, one being the Brio, but I don't know if that takes into consideration the HD functionality problems with Monterey.
The only workaround right now is to keep Logitune or Facetime open to activate focus and zoom, and keep reselecting the video tab after you click off your camera and turn it back on because that makes the picture revert back to unfocused and zoomed out. The tech is aware of that problem too.
I have Monterey version 12.4, Zoom version 5.10.4, Logitech camera 930e. I had frustratingly free flickering when in HD model. I had lots of back and forth with Zoom customer support, sent them several logs, got several suggestions that didn't cure the problem. But eventually they updated the Zoom app and the problem has -- thankfully -- disappeared. I have accepted the view as it shows up and haven't played with Logitune.
I can't believe this is still a problem. It's been since October 2021. Every other app on Mac works fine with the webcam. I can Skype. I can WhatsApp. I can use Teams. But Zoom just does not even try to get a 1080p stream. Just add an option to initialise the cam in 1080p, how hard can that be? Every other app does that just fine. Using this clunky workaround of starting FaceTime whenever I need to be in a Zoom call (which I do need a lot) is a complete waste of time and a major nuisance.
I get it, Monterey screwed something up for you, that happens. But we obviously know the issue (initialising the webcam in 720p instead of 1080p) and you have done nothing to fix it in 10 months.
I had this issue before Monterey, and on multiple versions of LogiTune. On my system (now Monterey 12.4), the LogiTune settings only appeared in Zoom after starting video and then clicking on LogiTune and re-selecting the 922, same as many others here. Also, LogiTune would only zoom a little bit, not all the way over on the slider.
Other video apps (FaceTime, Photo Booth) never even saw the LogiTune settings at all. I found a couple of reviews that suggested LogiTune only works fully in iOS, and only sorta in Mac OS.
I did open a support ticket, and Zoom came through with a bunch of suggestions to twiddle different video settings, all of which I had tried repeatedly.
Per a suggestion in another thread, I got an Elgato Facecam, and it works like a dream with their Camera Hub software, that is explicitly written for Mac (though still in Intel mode, not Silicon).
I concluded that the problem is LogiTune/Logitech, and the 922 is now unplugged sitting on my desk.
(I use a Logitech 920 on MacBook Air (2020), Monterey 12.4, no issues, but I'm not trying to run LogiTune)
I thought I was crazy until I found this thread. My Logitech Brio in Zoom is green and scrambled. if I open the Logi Tune app, the quality is significantly better but I am noticing some video stuttering. I'm bummed because this worked perfectly for a really long time, and then I updated to Monterey... It all went downhill. I really don't want to have to buy another camera...