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Another account is using my cell phone number as their personal Zoom ID

amyjbelanger
Listener

Has anyone encountered this? I guess someone who owned my number before started using it as their ID and then didn't want to change it? I wonder if there's any way to find out who owns it, and if they're not a frequent Zoom user, or maybe don't use it all, possibly get them to give it up so I can use it? 

1 ACCEPTED SOLUTION

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @amyjbelanger 

Unfortunately, there is no way to find out and contact that user, as Zoom cannot share details of others without their consent. 

View solution in original post

2 REPLIES 2

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @amyjbelanger 

Unfortunately, there is no way to find out and contact that user, as Zoom cannot share details of others without their consent. 

Thank you, Bort. I hoped for a "miracle cure," but what you've said makes sense. Thank you for taking the time out of your day to fill me in.