Alerternative Hosts - from outside organizations?

[kwray]

Hello!

Have a large meeting between several organizations. Would like to add ALTERNATIVE HOSTS for folks outside my company. When trying to do so, get a message they can't be found.

Example
Me = Company A

Desired Alternative Host = Company B
*Currently unable to add anyone unless they are Company A

Is there any way to assign Alternative Hosts in this case?

Thanks

[kjhartma · Accepted solution]

Based on the first sentence in this Zoom doc, alternate hosts must be licensed users on the same Zoom account.

What you might need to do is when the person outside your organization joins the meeting, is make them a co-host: https://support.zoom.us/hc/en-us/articles/206330935

Co-host controls: https://support.zoom.us/hc/en-us/articles/201362603

Different roles in a meeting (Real nice chart on this page): https://support.zoom.us/hc/en-us/articles/360040324512-Roles-in-a-meeting

[alex24]

I don't feel that this question is solved.  I don't see why we cannot have folks from other orgs co-host WITHOUT having to have the event creator start the meeting.  Sometimes we cannot make a meeting.