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Alerternative Hosts - from outside organizations?

kwray
Listener

Hello!

Have a large meeting between several organizations. Would like to add ALTERNATIVE HOSTS for folks outside my company. When trying to do so, get a message they can't be found.


Example
Me = Company A

Desired Alternative Host = Company B
*Currently unable to add anyone unless they are Company A

 

Is there any way to assign Alternative Hosts in this case?

Thanks

 

 

1 ACCEPTED SOLUTION

kjhartma
Community Champion | Customer
Community Champion | Customer

Based on the first sentence in this Zoom doc, alternate hosts must be licensed users on the same Zoom account.

 

What you might need to do is when the person outside your organization joins the meeting, is make them a co-host: https://support.zoom.us/hc/en-us/articles/206330935

 

Co-host controls: https://support.zoom.us/hc/en-us/articles/201362603

 

Different roles in a meeting (Real nice chart on this page): https://support.zoom.us/hc/en-us/articles/360040324512-Roles-in-a-meeting

 

 

View solution in original post

6 REPLIES 6

kjhartma
Community Champion | Customer
Community Champion | Customer

Based on the first sentence in this Zoom doc, alternate hosts must be licensed users on the same Zoom account.

 

What you might need to do is when the person outside your organization joins the meeting, is make them a co-host: https://support.zoom.us/hc/en-us/articles/206330935

 

Co-host controls: https://support.zoom.us/hc/en-us/articles/201362603

 

Different roles in a meeting (Real nice chart on this page): https://support.zoom.us/hc/en-us/articles/360040324512-Roles-in-a-meeting

 

 

alex24
Listener

I don't feel that this question is solved.  I don't see why we cannot have folks from other orgs co-host WITHOUT having to have the event creator start the meeting.  Sometimes we cannot make a meeting.

I'd like to know if there has been any progress on this. The use case for this is clear.

 

There is a meeting between members of different organizations and there are several cohosts. Every cohost should be able to start the meeting by themselves without the need of the meeting organizer to do so every time.

 

Currently you have to send a link with the pass code to the cohosts so that they can join the meeting in the absence of the meeting creator. If that link gets on the wrong hands, they could start the meeting without the cohosts, whicch is a security risk IMO.

 

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Alternative-hosts still require both users be licensed users of the same account. 

Oh,, that is unfortunate.

Where can I log this as a feature request for the team to consider an update?

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Feedback and feature requests can be submitted here: https://zoom.us/feed