Adding an Admin

@Toastie362,

To verify a user's role, go to User Management > Users > search the individual's name > under "Role" you'll see if they're an admin or a normal member. Photo attached.

To make a regular member into an admin, you'll follow the the steps below:

1. Sign in to the Zoom web portal as the account owner or user with the privilege to edit account settings.
2. In the navigation menu, click User Management then Users.
3. Select the check box to the left of the users that you want to assign a role.
4. Click the Change Role button.
   This displays the Change Role dialog.
5. Choose the name of the role to which you want to add users.
6. Click the Save button to return to the Users page.

To clarify, an admin will have permission to make account changes but doesn't make them an automatic host or co-host of meetings.

To give somebody else an ability to start and run a meeting when you aren't there, you'll want to make them an alternative host. Steps for that are below. This will require both users to be on a paid license 

https://support.zoom.us/hc/en-us/articles/208220166-Designating-an-alternative-host

If this answers your question, please accept as solution.