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Y
Newcomer
yesh
Newcomer
October 26, 2022
Solved

Acting up

  • October 26, 2022
  • 2 replies
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For the past couple of weeks whenever I am in a meeting zoom would just not respond. I have filed reports to zoom multiple times. I was exploring zoom and saw this in the statistics part. Anyone know what I can do? It would really be a big help because I have school meeting everyday

    Best answer by ZOT

    As far as I can see from the images, there is no problem with Zoom. It appears that other services (browsers, etc.) are using memory and causing the problem. If possible, please close all services other than Zoom before joining the meeting.

    2 replies

    Z
    Community Champion | Employee
    ZOTAnswer
    Community Champion | Employee
    October 26, 2022

    As far as I can see from the images, there is no problem with Zoom. It appears that other services (browsers, etc.) are using memory and causing the problem. If possible, please close all services other than Zoom before joining the meeting.

    Y
    Newcomer
    yeshAuthor
    Newcomer
    October 26, 2022

    I've done that and it is still acting up. Would uninstalling and reinstalling zoom work?

    Z
    Community Champion | Employee
    ZOT
    Community Champion | Employee
    October 27, 2022

    I don't think reinstalling Zoom will change the result. You will need to check other processes such as Task Manager on Windows and terminate the processes.

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