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Account Disabled

EdiLie05
Listener

Hi!

I was wondering can I retrieve my account back after it was disabled? I need my personal account back to held some meetings with my colleagues 😞 I've uninstalled and installed it back, but it keep stating "Account is disabled. Please contact Support. (1,003)."

Thanks!

2 REPLIES 2

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

A 1003 error is only something an account admin or Zoom Support can help address. 
Please reach out to Zoom Support for help with resolving this: https://support.zoom.us/hc/en-us/requests/new

willjoe
Listener

If you have tried to enter an incorrect password too many times, your Zoom account will be temporarily locked. To unlock your account successfully, go to Zoom.us/signin >> click on "Forgot Password" >> Enter your registered Email ID. Hope this helps!