Help delete a product from shopping cart | Community
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Newcomer
February 18, 2023
Question

Help delete a product from shopping cart

  • February 18, 2023
  • 1 reply
  • 0 views

Hello, I need help deleting a product from the shopping cart. I cannot find a delete button! Thank you so much!

    1 reply

    Newcomer
    May 4, 2025

    Currently this seems to be intended. This is poor CX (customer experience) and a classical Dark Pattern - for me a sign that I cannot trust such a company.

    Newcomer
    May 5, 2025

    This is very much intended. I have battled them for months over this and would not let a customer service ticket die. They kept saying it would be added in a future update but the history shows this has been happening for many many years. I repeatedly asked to have one of their programmers go in and “manually” remove it from my cart and they claimed they had no one with the knowledge to do it. I said get your vendor that runs your store then, because if you don’t run it, then the vendor does and then do. Immediately went back to future upgrade responses. Awful customer service.