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I want to change zoom pro packages to zoom education package ( annual ) can you help me ?

Math_universe
Observer

hey zoom  team 
i am  online  school  and  
i want  to  upgrade  to zoom  education but  i dont  want  to  lose my  replays  in  zoom cloud  
is  it  possible  please 


@Pat_laMorte ! 

1 ACCEPTED SOLUTION

JT_Lat
Observer

Reach out to your Zoom rep. This is possible without losing your configurations and recordings.  If you don't have a specific rep I suggest you try the chat on the webpage.

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2 REPLIES 2

JT_Lat
Observer

Reach out to your Zoom rep. This is possible without losing your configurations and recordings.  If you don't have a specific rep I suggest you try the chat on the webpage.

RN
Zoom Moderator

Hey @Math_universe, were you able to reach out to your Zoom representative as @JT_Lat suggested? If so, great! And if JT was able to resolve your discussion, please don't forget to click the  'Accept As Solution' button. Thanks!

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Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️