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"Sales have ended" when they have NOT

IdABA
Listener

Hi, 

 

We have set up a zoom event. The ticket sales indicate that sales go until the date of the event. However, when potential registrants visit the registration page, it says sales have ended? 

2 REPLIES 2

AustinP
Participant | Zoom Employee
Participant | Zoom Employee

@IdABA , you might need to verify the setting of your Zoom Events Hub. What is it set to currently? 

Screen Shot 2022-04-06 at 4.08.27 PM.png

Public: All users with the link can view the Hub
Internal: Only users in your Zoom account and users added to the Hub can view

 

If you feel comfortable, please share a screenshot or link to help us troubleshoot. 

Here is a screen shot, it is currently set to public