Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
cancel
Showing results for 
Search instead for 
Did you mean: 

Webinar Q&A Naming Bug

drewt_GC
Listener

I recently found in a Webinar, if a Panellist or Host has been renamed and they type an answer a question in the Q&A Box, their original name is displayed (not their current name). 

 

Weirdly, the icon shows the initials of their new name, but the full name in Bold displays the name they joined the webinar with.

 

Also if the choice to Answer Live, the correct name displays in the "John Smith is going to answer this question live" prompt, but once they click Done the incorrect name is shown (ie "Jono1234: This question has been answered live")

 

I've tested it on Mac Desktop Client and iPhone client and get the same result on both.

 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @drewt_GC,

 

 Interesting bug! The volunteers in the Zoom Community don't manage bug reports. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new 


Ray - "Old Desert Lizard" / GoodClix.com
Please like any post that helped you; please mark solutions so others can find them!