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Newcomer
January 6, 2022
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Customize email templates after registration

  • January 6, 2022
  • 3 replies
  • 0 views

Hello,

 

I am looking for ways to better customize the email templates that are sent out via Zoom upon registration, reminder, and post webinar emails. Similar t what Webinar Jam does.  

 

Is there a way to do this?

    Best answer by beardbrad

    SimplyFlowers03,

     

    Here's an example of what it looks like from my portal. The entire message body of every email is completely editable as well as the banner and logos:

     

    Brad

     

     

    3 replies

    beardbrad
    Community Champion | Employee
    Community Champion | Employee
    January 6, 2022

    SimplyFlowers03,

     

    Yes there is. If you have Admin access to the Zoom portal you can log into zoom.us and go to Account Management > Webinar Settings. From here you'll be able to customize all emails sent out before, during, and after a webinar.

     

    Customizing Webinar Email Settings 

     

    Brad 

    RobF
    Employee
    Employee
    January 6, 2022

    HI, @SimplyFlowers03 

    The easiest way to edit the email templates is described in this support article.
    https://support.zoom.us/hc/en-us/articles/203686335-Webinar-Email-Settings?mobile_site=true

     

    If my reply to your question resolved it for you, please click on "Accept as Solution" where my reply shows. This way, community member with the same question will know how to resolve it, and additional member won't spend time trying to respond to your request.

    Newcomer
    January 12, 2022

    It looks like we will need to upgrade to a Pro account. Do either of you have a visual example of what the customization ability looks like before we decide to upgrade? I want to make sure it has all the features we are looking for.  When I call support they say they can't help and that I need to sign up for a basic Zoom training which doesn't make much sense.

    beardbrad
    Community Champion | Employee
    beardbradAnswer
    Community Champion | Employee
    January 12, 2022

    SimplyFlowers03,

     

    Here's an example of what it looks like from my portal. The entire message body of every email is completely editable as well as the banner and logos:

     

    Brad

     

     

    beardbrad
    Community Champion | Employee
    Community Champion | Employee
    January 24, 2022

    SimplyFlowers03,

     

    Just checking in to see if my solution was helpful. If it was, please mark it as a solution so it can help others!

     

    Brad