Avoid Servers Not Located In The EU | Community
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D
Newcomer
Dirk
Newcomer
August 21, 2021
Question

Avoid Servers Not Located In The EU

  • August 21, 2021
  • 1 reply
  • 14 views

How can I avoid my webinar attendees being directed through servers that are not in the EU? Many firewall admins of my clients block IP addresses accordingly. When I try to gray out US data centers on my profile, I get "This cannot be changed because you cannot disable the data center region where your account is provisioned." I can't find the button to move my account to a different data center region.

    1 reply

    TIKA
    Newcomer
    TIKA
    Newcomer
    August 22, 2021

    Here is a link that may provide a solution

    Selecting data enter - regions 

      D
      Newcomer
      DirkAuthor
      Newcomer
      August 22, 2021

      This is not helpful. You just confirm my problem by saying "Your default region, which is the region where your account was provisioned, will be locked." This is exactly my problem. How can I change my default region?

        N
        Newcomer
        NEOVIVA
        Newcomer
        July 26, 2023

        No. Unfortunately not.

         

        ZOOM does not seem to regard this feature as useful.

         

        The problems seems to be that ZOOM technically cannot avoid routing traffic through the US if your account data is stored in the US.

         

        So I wanted ZOOM to move my account data to the EU.

         

        However, a "normal" support agent is not able to do that. There is no button for the task. And support agents have no access to knowledgable experts or admins.

         

        If you find a solution pls let me know.


        I need the same answer

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