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Alternative host can download attendee reports and recording data?

masa3
Listener

Dear Zoom Experts,


I'm setting up Zoom Webinar for a mix on internal/external people.
Actually, me and my colleagues done some Zoom webinars that I set up, unfortunately only me could download the reporting data. So I'd like to know if there is the way to set up that "Alternative host " can access the cloud data and download them. If you know how to do this, please let me know. Thanks!

1 ACCEPTED SOLUTION

RN
Zoom Moderator
Zoom Moderator

Hi @masa3 because Alternative Host need to be Licensed and on the same account; according to our KB on Webinar reports can be accessed by a Webinar host, admin, or have a role that has access to usage reports 

 

As an Admin/owner on the account, you can look into Using role management

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

View solution in original post

2 REPLIES 2

masa3
Listener

F.Y.I.

"Alternative host " cannot download any reports as Registration, Attendee and more.

I hope it'll help someone whom search for this issue.

RN
Zoom Moderator
Zoom Moderator

Hi @masa3 because Alternative Host need to be Licensed and on the same account; according to our KB on Webinar reports can be accessed by a Webinar host, admin, or have a role that has access to usage reports 

 

As an Admin/owner on the account, you can look into Using role management

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️