You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2023-03-26 06:46 PM
Can I increase the price of my upcoming webinar without affecting the previously registered users? I want to increase the price as the webinar date approaches near. Thank you!
2023-03-27 12:50 PM - edited 2023-03-27 12:54 PM
Welcome to the Zoom Community, @kmichol.
Great question! I hadn't enabled the Paid Webinar feature on my account yet, so took the opportunity to do so and run a quick test. (I love testing Zoom features!)
After enabling it on my account, I created a new "Test Paid Webinar Feature" webinar, and set up a 50-cent registration, then signed up on another account. I confirmed a 50-cent charge through PayPal, and on my card.
I then went in and changed the fee to 75 cents, and clicked Save. That worked! I went to the registration page on a third account and it does show 75 cents for the fee.
Then I decided to click the here link in the Email with registration details from the prior 50-cent registration:
Here's what I see:
So while you CAN change the fee, it's my opinion that you might have some confusion (and lash-back) from people who registered earlier with the lower price, if they see a higher price here.
I did try to Cancel the registration... just to test it and see how it would work with the new fee. Here's what I see:
So it will apparently refund the actual amount paid.
Personally, for Meetings and Webinars, I prefer to use Eventbrite for registration fees. Eventbrite keeps some of your money, but the ability to communicate with your registrants through a MailChimp-like email interface is essential for most of my clients. Plus, you can create multiple ticket types, with specific availability dates, like a "Full Price" ticket for the last week, but an "Early Bird" ticket that goes on sale immediately but then is no longer available when the Full Price ticket goes on sale. Eventbrite will exchange registration data with Zoom for Meetings and Webinars (but not the Zoom Events products of Sessions or Conferences).