Zoom makes it difficult to provide feedback

[me27513]

How many hoops do I have to jump through to get support from Zoom?

If I'm already logged into my Zoom account, why do I have to log in separately to Zoom support?

It looks simple to click "Give Feedback," but then there is an entire page of instructions on how to get help. Then when you finally get to a form to submit feedback, you have to filter through 20+ different options so you can help Zoom figure out which tiny arm of their expansive corporate structure should receive your question. 

Unreal. If Zoom has AI, how about using AI to do some of the work currently dumped on customers? I should be able to type a simple question. I wanted to ask why Norma from SuperNormal has decided to crash every one of my Zoom meetings without my permission. 

Google makes it easy to ask a question. Why can't Zoom do the same? 

p.s. - Couldn't even submit this post. "Correct the highlighted errors and try again." I neglected to "label" my message. Again, something AI could do. Too bad they don't know AI.