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Zoom call drops on my new pc

Mel5
Newcomer
Newcomer

‎2023-01-27 08:31 AM

I teach online using Zoom.  On my new desktop with Windows 11 the Zoom call keeps dropping.  It works fine when I use my laptop, so it isn't my wifi connection.  Any fixes?

 

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DanHuber
Contributor II
Contributor II

‎2023-02-21 05:13 AM

I would download and install the latest Zoom Desktop Client. The wifi comparison isn't the same because the desktop could be setup in a different location than when you used the laptop successfully. if Wifi is your only choice then I would run a Speedtest from your desktop. Make sure you are getting a consistent down and up connection of more than say 10mb. 

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