cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Waiting Rooms for security and brand promotion too!

KhatC
Zoom Employee
Zoom Employee

I recently had a productive conversation with a customer, regarding optimizing his team's Zoom meeting experience. His primary focus was on robust security measures without hindering participant ease-of-access.

 

Passcode authentication, a standard security protocol, was part of the discussion. However, the customer expressed a high interest in Zoom Meeting's Waiting Room feature, especially after experiencing it first-hand with my own scheduled meeting. This functionality empowers hosts and co-hosts to manage meeting entry while offering a valuable additional benefit: customization. This includes adding your own logo, title, and description, or a video to be watched before joining the meeting.

 

Witnessing customers discover functionalities that exceed their initial expectations is a privilege of being a CSM. At the end of our conversation, the customer became confident in his users’ abilities to conduct secure, informative, and brand-aligned meetings leveraging Zoom's Waiting Room feature.

 

Check out this 3-minute video if you’d like to set up your Waiting Room as well.

 

KhatC_0-1711566665961.png

 

 

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Very helpful! Thanks for posting this @KhatC 🤓


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?