Transcription feature crashing Zoom

I too work at a school and teachers have encountered that exact same problem. It's occurring on different networks, both personal and in office buildings so it doesn't appear to be network bandwidth. We are a PC school.

We're having this issue too with 5.7.7 version. We're a business, not a school. Co-hosts and hosts are experiencing the issue. Rebooting the computer is the only option - we haven't even been able to leave the meeting once it starts freezing.

I'm glad to hear that we are not the only ones having this issue. Hopefully we can get some kind of response from Zoom.

I've also created a ticket for this and they have elevated the issue.

Following: We've had a subset of users (all Windows) with the same issue.  An update just came out for Windows.  Any indication that this resolves the issue?  Thanks!

Would be interested to hear any update on this. A user has reported losing access to hosting controls and screen freezing in 2 out of their 3 meetings this week. The only meeting they didn't freeze was in the one where they forgot to turn on transcription. 

The reply I got to my ticket was the Sept 10th update resolved this issue. I am in the process of testing it will users but so far it appears to have worked.

I'm an admin; getting reports of intermittent screen freezing at various intervals when live transcription is on. 
This and many other issues related to screen freezing and loosing participant video windows seem to have started within the last 2 weeks after updates.  

My teachers have found that the update and then restarting the computer solved the issue. I have also suggested that once they turn live transcription on they hide their subtitle from their own view.

Has anyone resolved this? I have had two meetings where 20 mins in i lose control, only option is to shut pc down and leave co-host running meeting, but then i end up losing control again after a while when re-joinng. all meetings 2 hours long with varying numbers 70-118 attending. Never had this issue before when not using live transcription, just seems since i am using this its all going wrong?