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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

How do I get a sandbox environment?

aaronbauman
Newcomer
Newcomer

‎2025-03-17 07:46 AM

I have an application that's moving into production soon, which is integrated with Zoom and Salesforce.

Once the app is in production,  I'll need a Zoom sandbox environment to make ongoing improvements without risking downtime of my production application.

 

How do I get a Zoom sandbox environment?

 

I've submitted 3 tickets to various support channels, all of which were summarily closed.

 

I'm completely befuddled that this isn't obvious.

Literally every other major system I've ever used offered some way to test their applications before shipping releases.

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aileenfelix
Zoom Employee
Zoom Employee

‎2025-03-17 10:09 AM

Hi @aaronbauman - Welcome to the Zoom Community. I would recommend that you reach-out to your Account Manager. They'll be able to provide you with the specific information and support you need. 

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