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Newcomer
June 19, 2023

HIPAA

  • June 19, 2023
  • 4 replies
  • 15 views

HI.  Is Zoom Pro HIPAA compliant?

 

Than you

4 replies

aeudailey
Employee
Employee
June 28, 2023

Hi there! Yes, Zoom helps your organization maintain HIPAA compliance by entering into a BAA (business associates agreement) which includes meetings, chat, whiteboard, and mail/calendar solutions. Restrictions may apply when it comes to apps and added services. 

Newcomer
September 3, 2023

How do I download my BAA? I was told my version is HIPAA compliant and have not had success finding it on my account (as with other HIPAA compliant platforms). Chatbot, calling, and emailing also has been disappointing. With much appreciation.

 

Partner
July 3, 2023

@aeudailey your answer gives us some hopes (and fears, as Zoom has competitors in this world and they try to convince our customers in some things).

Please tell us clearly is Zoom HIPPA certified? 

Even looking at main Zoom resource https://explore.zoom.us/en/trust/legal-compliance/  i'm not sure if is Zoom HIPPA certified...

Thx

Partner
July 29, 2023

Could Zoom please clarify this question? 

or @aeudailey ?

Thx

EthanCx
Employee
Employee
August 3, 2023

Hi @realwru69 , you can check out our HIPAA datasheet by going to Zoom Trust Center at https://explore.zoom.us/en/trust/ and search for HIPAA.

Partner
August 3, 2023

Dear @EthanCx, the search for me returns exactly 0 (zero) results 😞

EthanCx
Employee
Employee
August 3, 2023

Hello @realwru69 , thank you for sharing the screenshot. Could you please clear out the resource type (Certifications, Attestations and Standards) so the site will perform a general search?

Partner
August 3, 2023

@EthanCx, could you please share your search results? 

I don't understand why this is a secret that Zoom officially has only these certifications:

Zoom ISO 27001 - Dec 2022

Zoom SOC 2 Type 1 - Oct 2022

Zoom SOC 2 Type 2 - Oct 2022

Zoom SOC 2 Type 2 HITRUST - Oct 2022

 

and no HIPAA

🤔 🤔