Hi there! Yes, Zoom helps your organization maintain HIPAA compliance by entering into a BAA (business associates agreement) which includes meetings, chat, whiteboard, and mail/calendar solutions. Restrictions may apply when it comes to apps and added services.
How do I download my BAA? I was told my version is HIPAA compliant and have not had success finding it on my account (as with other HIPAA compliant platforms). Chatbot, calling, and emailing also has been disappointing. With much appreciation.
Hello @realwru69 , thank you for sharing the screenshot. Could you please clear out the resource type (Certifications, Attestations and Standards) so the site will perform a general search?
@EthanCx it's datasheet but not official certificate, let's be precise.
It's a play of the words only.
We can't provide this paper in any official tender or any other occasion where it is required.
Hi @realwru69! The HIPAA Compliance Datasheet that my colleague mentioned (also available on https://explore.zoom.us/en/industry/healthcare/ ) includes a section called "HIPAA Certification". I recommend reading through that and the rest of the datasheet, which can help provide more specific answers to your questions regarding HIPAA.
