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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Enabling the Children's Education Status setting

intdavidha
Newcomer
Newcomer

‎2021-09-21 10:56 AM

I am the owner and administrator of our ZOOM account.

I am trying to turn on the Children's Education Status for all three age ranges listed.

Whenever I go to save, I receive the following message:

 

Invalid input parameter: orgRole

 

Any suggestions?

Thanks

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4 REPLIES 4

DigitalEd
Newcomer
Newcomer

‎2021-09-22 08:45 AM

Having the exact same issue.

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Balkee
Newcomer
Newcomer

‎2021-09-25 12:38 PM

Hello! My first few minutes on the community forum here.  I am one or more steps behind you.  Just wondering where do you even go to set that option.

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SLGar
Newcomer
Newcomer
In response to Balkee

‎2021-09-26 04:24 AM

Hi there.

 

In your Admin Zoom account, you can find the slider option under Account Management > Account Profile. 

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SLGar
Newcomer
Newcomer

‎2021-09-26 04:26 AM

We heard back from Zoom a two days ago - "The engineers were informed that the problem was still affecting your account, and they applied a new fix to resolve the issue. It should now be working as expected." 

This allowed us to fix it, hopefully it works for you

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