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Education Plan

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YangLi
Explorer
Explorer

‎2021-10-18 08:27 AM - last edited on ‎2022-01-11 10:20 AM by Community Moderator | Employee

Hi, as shown in the picture below, the account profile shows that my account type is education. However, on the profile page, it shows that the account type is basic, and I do have a 40min limit when hosting a meeting. 

 

 

 

YangLi_0-1634570190951.png

 

YangLi_1-1634571075526.png

 

 

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Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-18 08:47 AM

Hi @YangLi 

 

The first page shows you what type of account your organization has with Zoom. The second page is showing what license is allocated to your actual user profile.

 

If this is not what you expect, I would suggest contacting the Owner or Admin on your organization's Zoom account.

 

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Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-18 08:47 AM

Hi @YangLi 

 

The first page shows you what type of account your organization has with Zoom. The second page is showing what license is allocated to your actual user profile.

 

If this is not what you expect, I would suggest contacting the Owner or Admin on your organization's Zoom account.