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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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BAA

mdw2
Newcomer
Newcomer

I have a Pro Business subscription to ZOOM and looks like a BAA should be supported, but not 

1 REPLY 1

ArvinG
Zoom Employee
Zoom Employee

Hello @mdw2 – Here are a couple of ways you can verify this:

 

  1. You can go to Admin > Plans & Billing – from here you can see the description of your plan + if it's the BAA version. If not;
  2. You can also submit a Support Ticket. Support can assist in verifying and connecting you to your respective Account Executive in case that your account is not yet BAA enabled.