Accidentally ticked educator account

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Hello! I am currently using different email. I accidentally clicked educator account instead of regular account. What I used there was a student account. Is there any way to fix my account? I am kindly asking for your help. Please help. Thank you.

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Hi @Ysantos21, welcome to the Zoom Community! Since this issue is unique to your account, I've gone ahead and created a support ticket for you. Please be on the lookout for an update via email. Hope this helps 😊

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