Accidentally Selected an Education Account

[WDL]

I am trying to create a Zoom account for my job. I accidentally selected an education account as I am training teachers (I thought maybe there would be teacher specific content). I WILL NOT be working with students. Now, I cannot create the account without it being validated. Please help!!!!

[crchan123]

Hi @WDL, welcome to the Zoom Community! Since your issue is unique to your account, I've created a support ticket for you. Please be on the lookout for an update via email. Hope this helps! 

[crchan123]

Hi @WDL, welcome to the Zoom Community! Since your issue is unique to your account, I've created a support ticket for you. Please be on the lookout for an update via email. Hope this helps! 

[WDL]

Thank you!! It is a different email than this account. 🙂 

[kerena_gonzalez]

I am having the same problem. I created another zoom account and now cannot continue the process. I keep getting rerouted to the "One More Thing" page without the option to change the educational setting. How can I reset and restart the process?

[Af11]

Hello I need help with the same issue! I accidentally clicked educator account and now I can’t login with my work email without being verified. I do not need it as an educator account. 

[syivana]

unfortunately, i'm going through the same problem too. i accidentally clicked it using my campus email, help me please...